VkusVill, a large Russian retail chain, has temporarily suspended the sales of its Danbosh dessert following a complaint that glass was found inside the cake. The decision to halt sales came after a Moscow resident reported finding foreign objects in the dessert, which led to an investigation.
Incident Details
According to RIA Novosti, the issue arose when a girl from Moscow found glass in a case cake from VkusVill’s Danbosh dessert. The packaging of the cake was intact, which raised questions about how the glass could have entered the product. In response to the incident, VkusVill suspended the sales of these cakes until further clarification of the situation.
Company’s Statement
VkusVill’s press service provided a statement explaining that the foreign object found in the dessert was not glass, but rather a piece of plastic. They further clarified that the object was likely introduced by the courier when the customer’s order was delivered. However, the company did not elaborate on how this plastic piece found its way into the cake.
The retailer emphasized that it would continue to suspend sales of the dessert while all circumstances surrounding the incident were clarified. VkusVill is likely conducting an investigation to ensure that no similar issues arise with their products in the future.
Conclusion
For now, Danbosh case cake sales are paused as VkusVill addresses the incident. The company is committed to clarifying the cause of the issue and ensuring customer safety and product integrity.
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